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Why SmartBOTS Smart BOTS is a cloud based automation toolset used for Business Processes, Mass Data Loads, and Quality Assurance. Smart BOTS replaces strenuous manual processes with an easy to use interface, and a 'Playback' feature. The user action is captured by a 'Recorder' and then executed by the 'Playback' function. It can be executed in virtual and non-virtual modes. Headless mode execution is supported in the virtual mode.