Established in 1904, they are world leaders in manufacturing Water heaters and boilers. They have operations in over 150 countries across the USA, UK, EU & Asia.
There are three critical requirements involved in this project:
The business users were spending several hours every day on fixing the data problems in their SAP master data. They continually needed support from the IT team to resolve these issues multiple times. The time taken to onboard new master data or make changes to an existing master data became too cumbersome and took over a week.
They used IBM Infosphere, LSMW, and Winshuttle for data governance and fixing the data problems. Missing Requirements and Data Adjustments for Reporting. Lack of Ownership and integration errors. Data Quality is done frequently for the non-qualified data before enriching them in SAP.
For data quality improvements, we implemented over sixty business rule checks and validations for Vendors. For Customers and Materials, it was over 100 business rules. These are over and beyond the standard SAP Business Rules.
Example: Custom vertex tax calculation for a Customer / Vendor address based on Zipcode. The business workflow configures to qualify the data. Customers using the portal to enter the data and the complex integrations involved between their custom portal and SAP, which processes the data using our Data quality and integration engines of Smart Data Platform.
For Data governance needs, smart workflows were configured with a simple drag and drop interface. The complex request process and data governance processes were successfully implemented in less than 12 weeks. The entire solution uses dataZen, which provides Data quality management, master data governance, analytical MDM (customer 360, supplier 360, and product 360), and metadata management solutions in a single platform. The data quality problem is no more and master data governance processes improved.
Below are some Key Takeaways.