Our client is an American biotechnology company headquartered in San Rafael, CA. It has offices and facilities in the United States, South America, Asia, and Europe. Core business and research are in enzyme replacement therapies.
The business has a requirement of Data governance to keep the clean customer Master data to the most significant benefit for Operational excellence and Complete track on the customer onboard. Customers onboard should complete within a week with quality data. Business wants flexible Business workflow and Quality rules for maintaining the data to be qualified.
The e-forms were not supporting workflow and notification as per business requirement, and e-forms not helped the scalability and created the problem with data integration with Oracle. Lack of track in customers onboard.
dataZen - To 'Get Clean' and 'Stay Clean', and Introduce Master Data Governance.